Unable to install - II.

Dec 19, 2008 at 1:13 PM
Hi,
I have problem with installation of CRM4 performance toolkit. I can find in the log following: Product: CRM 4.0 Performance Toolkit -- Installation failed.

My SW is following:
- OS Win 2003 Server R2/SP2
- SQL server 2005
- Visual Studio 2008 Team Suite

I created users "crmusr1 - 10", I created same users in SQL server with roles "dbcreator" and "sysadmin" with windows authentication mode.

But I still cannot install this performance toolkit.

Many thanks.

Tomas
Dec 29, 2008 at 8:52 AM
Hi,
I changed VSTS 2008 to 2005 and I got other error installation message: Product: CRM 4.0 Performance Toolkit -- Error 26201. Error -2147467259: failed to create SQL database: EntityManager, error detail: unknown error.

I created users "crmusr1 - 10", I created same users in SQL server with roles "dbcreator" and "sysadmin" with windows authentication mode.

But I still cannot install this performance toolkit.

Any idea?

Tomas
Nov 9, 2009 at 5:44 PM

Hi,

I am pretty new to using this type of tool...amd am having difficulty installing tool.

I have created users and tried to run the install.

The last thing I see when running the install is:  Configuring theSQL Server.....then...it ends prematurely.

 

I am unable to find a log, or even see what caused it to end.

Can anyone help?

Voni

Feb 23, 2010 at 8:27 PM

Voni, did you resolve this?  I'm having the very same issue, and not sure what my problem is.  I've got some errors in the event log, referencing 'sidebyside', in the system log.  Wondering if I'm missing a prerequisite, but I'm not finding a log to look at.

Feb 23, 2010 at 8:32 PM

Hi tedh,

No, haven't resolved it.  Fussed with it for a while, then set it aside due to high priority items and haven't returned to it. 

It sounds like a great tool, and I would really like to use it, but, spun my wheels.

I am still very interested if anyone can figure it out :)

 

Voni

Coordinator
Feb 23, 2010 at 8:55 PM

Hi Tomassuchy,

Is your OS 32 bit or 64 bit. You will need to install on VSTS 2008. What error do you get? Can you try to install using the msiexec and output a verbose trace to a log file and see what the error says?

Thanks,

Adi.

Coordinator
Feb 23, 2010 at 8:57 PM

Hi Voni,

Same questions: What is the OS and is it 32 bit or 64 bits? The pre-requisite is to have VSTS on the machine which should install sqlexpress on the machine. Can you check if you have sqlexpress installed on your box correctly?

Also try running msiexec and output verbose to a log file to see what the error is?

Thanks,

Adi.

Feb 25, 2010 at 3:52 PM

Hi Adivarma - Here is the erorr I see:

CRM 4.0 Performance Toolkit Setup Ended Prematurely because of an error.  Your system has not been modified.  To install this program at a later time, run Setup wizard again.  Click Finish button to exit Setup Wizard.

And from the event logs (System logs), I get three event ID 59 errors:

 

Generate Activation Context failed for C:\WINDOWS\Installer\MSIA.tmp. Reference error message: The referenced assembly is not installed on your system.

 ---

 

Resolve Partial Assembly failed for Microsoft.VC80.DebugCRT. Reference error message: The referenced assembly is not installed on your system.

 ----

 

Dependent Assembly Microsoft.VC80.DebugCRT could not be found and Last Error was The referenced assembly is not installed on your system.

----

Will  try to run captureing verbose errors, will get back to you on that.  But thought I'd share this with you in case you have seen this?  I do have VSTS 2008 installed, as well as SQL Express.

 

 

Feb 25, 2010 at 4:24 PM

Here is my log from the install.  Looks like a SQL error, if I'm reading correctly?

=== Logging started: 2/25/2010  11:14:53 ===
Action 11:14:53: INSTALL.
Action start 11:14:53: INSTALL.
Action 11:14:53: PrepareDlg.
Action start 11:14:53: PrepareDlg.
Info 2898. For WixUI_Font_Normal textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height.
Info 2898. For WixUI_Font_Bigger textstyle, the system created a 'Tahoma' font, in 0 character set, of 19 pixels height.
Action 11:14:53: PrepareDlg. Dialog created
Action ended 11:14:53: PrepareDlg. Return value 1.
Action 11:14:53: AppSearch. Searching for installed applications
Action start 11:14:53: AppSearch.
AppSearch: Property: FILEEXISTS, Signature: CheckFile
Action ended 11:14:53: AppSearch. Return value 1.
Action 11:14:53: ValidateProductID.
Action start 11:14:53: ValidateProductID.
Action ended 11:14:53: ValidateProductID. Return value 1.
Action 11:14:53: CostInitialize. Computing space requirements
Action start 11:14:53: CostInitialize.
Action ended 11:14:53: CostInitialize. Return value 1.
Action 11:14:53: FileCost. Computing space requirements
Action start 11:14:53: FileCost.
Action ended 11:14:53: FileCost. Return value 1.
Action 11:14:53: CostFinalize. Computing space requirements
Action start 11:14:53: CostFinalize.
Action ended 11:14:53: CostFinalize. Return value 1.
Action 11:14:53: WelcomeDlg.
Action start 11:14:53: WelcomeDlg.
Action 11:14:53: WelcomeDlg. Dialog created
Info 2898. For WixUI_Font_Title textstyle, the system created a 'Tahoma' font, in 0 character set, of 14 pixels height.
Action 11:14:56: LicenseAgreementDlg. Dialog created
Action 11:14:59: CustomizeDlg. Dialog created
Action 11:15:00: ConfigFolderDlg. Dialog created
Action 11:15:00: ConfigSettingsDlg. Dialog created
Action 11:15:15: OrganizationSettingsDlg. Dialog created
Action 11:15:22: VerifyReadyDlg. Dialog created
Action ended 11:15:24: WelcomeDlg. Return value 1.
Action 11:15:24: ProgressDlg.
Action start 11:15:24: ProgressDlg.
Action 11:15:24: ProgressDlg. Dialog created
Action ended 11:15:24: ProgressDlg. Return value 1.
Action 11:15:24: ExecuteAction.
Action start 11:15:24: ExecuteAction.
Action 11:15:24: INSTALL.
Action start 11:15:24: INSTALL.
Action 11:15:24: AppSearch. Searching for installed applications
Action start 11:15:24: AppSearch.
Action ended 11:15:24: AppSearch. Return value 0.
Action 11:15:24: ValidateProductID.
Action start 11:15:24: ValidateProductID.
Action ended 11:15:24: ValidateProductID. Return value 1.
Action 11:15:24: CostInitialize. Computing space requirements
Action start 11:15:24: CostInitialize.
Action ended 11:15:24: CostInitialize. Return value 1.
Action 11:15:24: FileCost. Computing space requirements
Action start 11:15:24: FileCost.
Action ended 11:15:24: FileCost. Return value 1.
Action 11:15:24: CostFinalize. Computing space requirements
Action start 11:15:24: CostFinalize.
Action ended 11:15:24: CostFinalize. Return value 1.
Action 11:15:24: InstallValidate. Validating install
Action start 11:15:24: InstallValidate.
Action ended 11:15:24: InstallValidate. Return value 1.
Action 11:15:24: InstallInitialize.
Action start 11:15:24: InstallInitialize.
Action ended 11:15:24: InstallInitialize. Return value 1.
Action 11:15:24: ProcessComponents. Updating component registration
Action start 11:15:24: ProcessComponents.
Action 11:15:24: GenerateScript. Generating script operations for action:
GenerateScript: Updating component registration
Action ended 11:15:24: ProcessComponents. Return value 1.
Action 11:15:24: UnpublishFeatures. Unpublishing Product Features
Action start 11:15:24: UnpublishFeatures.
Action ended 11:15:24: UnpublishFeatures. Return value 1.
Action 11:15:24: RemoveRegistryValues. Removing system registry values
Action start 11:15:24: RemoveRegistryValues.
Action ended 11:15:24: RemoveRegistryValues. Return value 1.
Action 11:15:24: UninstallSqlData. Configuring SQL Server
Action start 11:15:24: UninstallSqlData.
Action ended 11:15:24: UninstallSqlData. Return value 1.
Action 11:15:24: RemoveFiles. Removing files
Action start 11:15:24: RemoveFiles.
Action ended 11:15:24: RemoveFiles. Return value 0.
Action 11:15:24: InstallFiles. Copying new files
Action start 11:15:24: InstallFiles.
InstallFiles: File: Copying new files,  Directory: ,  Size:
Action ended 11:15:24: InstallFiles. Return value 1.
Action 11:15:24: SchedXmlFile.
Action start 11:15:24: SchedXmlFile.
Action 11:15:24: ExecXmlFile.
Action start 11:15:24: ExecXmlFile.
ExecXmlFile:
Action ended 11:15:24: ExecXmlFile. Return value 1.
Action ended 11:15:24: SchedXmlFile. Return value 1.
Action 11:15:24: InstallSqlData. Configuring SQL Server
Action start 11:15:24: InstallSqlData.
Action 11:15:25: RollbackCreateDatabase.
Action start 11:15:25: RollbackCreateDatabase.
RollbackCreateDatabase:
Action ended 11:15:25: RollbackCreateDatabase. Return value 1.
Action 11:15:25: CreateDatabase. Creating Databases
Action start 11:15:25: CreateDatabase.
1: Creating Databases
Action ended 11:15:25: CreateDatabase. Return value 1.
Action 11:15:25: ExecuteSqlStrings. Executing SQL Strings
Action start 11:15:25: ExecuteSqlStrings.
1: Executing SQL Strings
Action ended 11:15:25: ExecuteSqlStrings. Return value 1.
Action ended 11:15:25: InstallSqlData. Return value 1.
Action 11:15:25: WriteRegistryValues. Writing system registry values
Action start 11:15:25: WriteRegistryValues.
WriteRegistryValues: Key: Writing system registry values, Name: , Value:
Action ended 11:15:25: WriteRegistryValues. Return value 1.
Action 11:15:25: RegisterUser. Registering user
Action start 11:15:25: RegisterUser.
Action ended 11:15:25: RegisterUser. Return value 1.
Action 11:15:25: RegisterProduct. Registering product
Action start 11:15:25: RegisterProduct.
RegisterProduct: Registering product
Action ended 11:15:25: RegisterProduct. Return value 1.
Action 11:15:25: PublishFeatures. Publishing Product Features
Action start 11:15:25: PublishFeatures.
PublishFeatures: Feature: Publishing Product Features
Action ended 11:15:25: PublishFeatures. Return value 1.
Action 11:15:25: PublishProduct. Publishing product information
Action start 11:15:25: PublishProduct.
1: Publishing product information
Action ended 11:15:25: PublishProduct. Return value 1.
Action 11:15:25: VsTestHostCustom.
Action start 11:15:25: VsTestHostCustom.
Action ended 11:15:25: VsTestHostCustom. Return value 3.
Action ended 11:15:25: INSTALL. Return value 3.
Action ended 11:15:25: ExecuteAction. Return value 3.
Action 11:15:25: FatalError.
Action start 11:15:25: FatalError.
Action 11:15:25: FatalError. Dialog created
Action ended 11:15:26: FatalError. Return value 2.
Action ended 11:15:26: INSTALL. Return value 3.
=== Logging stopped: 2/25/2010  11:15:26 ===
MSI (c) (54:0C) [11:15:26:456]: Product: CRM 4.0 Performance Toolkit -- Installation failed.

MSI (c) (54:0C) [11:15:26:456]: Windows Installer installed the product. Product Name: CRM 4.0 Performance Toolkit. Product Version: 4.0.0. Product Language: 1033. Installation success or error status: 1603.